Terms and Conditions - Landscapers Shepherds Bush
Welcome to Landscapers Shepherds Bush. Please read these Terms and Conditions carefully before using our services. By accessing or using our services, you agree to be bound by these terms.
1. Services Provided
We offer a comprehensive range of landscaping services, including but not limited to garden design, lawn maintenance, tree trimming, and patio installation.
1.1 Scope of Work
- Initial consultation and site assessment
- Customized garden and landscape design
- Installation of plants, trees, and outdoor structures
- Regular maintenance and upkeep services
2. Pricing and Payment Terms
All services are priced based on the scope and complexity of the project. A detailed estimate will be provided after the initial consultation.
2.1 Payment Schedule
- Deposit: A 30% deposit is required upon agreement to commence work.
- Progress Payments: Payments will be scheduled based on project milestones.
- Final Payment: Remaining balance is due upon project completion.
3. Cancellation and Refund Policy
Clients may cancel services up to 48 hours before the scheduled start date without penalty. Cancellations made within 48 hours may be subject to a cancellation fee.
3.1 Refunds
Refunds are processed on a case-by-case basis. If services are not rendered as promised, a full refund may be issued.
4. Client Responsibilities
Clients are responsible for ensuring access to the property during scheduled service times and for providing any necessary permissions or permits required for the project.
4.1 Property Access
- Clients must ensure that all areas to be landscaped are accessible.
- Any obstructions must be cleared prior to service commencement.
5. Liability
While we strive to provide high-quality services, Landscapers Shepherds Bush is not liable for any indirect, incidental, or consequential damages arising from the use of our services.
5.1 Insurance
We maintain adequate insurance coverage to protect against accidents or damages that may occur during the provision of our services.
6. Warranty
We offer a warranty on our workmanship for a period of 12 months from the date of project completion. This does not cover damage caused by external factors such as weather or misuse.
6.1 Warranty Claims
To file a warranty claim, clients must notify us in writing detailing the issue within the warranty period.
7. Intellectual Property
All designs, plans, and materials created by Landscapers Shepherds Bush remain the intellectual property of the company unless otherwise agreed upon in writing.
7.1 Use of Materials
Clients are granted a non-exclusive, non-transferable license to use the provided designs for the intended project.
8. Privacy Policy
We are committed to protecting your privacy. Any personal information collected is used solely for the purpose of providing our services and will not be shared with third parties without consent.
8.1 Data Protection
We implement industry-standard security measures to safeguard your personal data.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom.
9.1 Dispute Resolution
Any disputes arising from these terms shall be resolved through mediation before seeking legal action.
10. Amendments
Landscapers Shepherds Bush reserves the right to modify these Terms and Conditions at any time. Clients will be notified of any significant changes.
10.1 Notification of Changes
Updates to the Terms and Conditions will be communicated via email or through our official communication channels.
11. Termination
Either party may terminate the agreement with written notice if the other party breaches any material term of these Terms and Conditions.
11.1 Effects of Termination
Upon termination, clients are responsible for payment of all services rendered up to the termination date.
12. Severability
If any provision of these Terms and Conditions is found to be unenforceable, the remaining provisions will continue in full effect.
12.1 Entire Agreement
These Terms and Conditions constitute the entire agreement between the client and Landscapers Shepherds Bush, superseding all prior agreements.
13. Acceptance
By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Thank you for choosing Landscapers Shepherds Bush. We look forward to transforming your outdoor space.